By submitting your details to the Site and using our services you are consenting to the use of your personal information in the manner described below. Please read the following carefully to understand our views and practices regarding your personal data. If there is anything detailed below that you aren't happy with then please don't register.
We may collect the following information from you as part of the process of validating your application and managing your loan agreement. Although it is not compulsory to give us this information, if you do not then we will not be able to process any application that you may make for credit offered by us, or any such application to which you are acting as guarantor, as laid out on the Site. Typical data we collect from you includes:
Where you make a loan application we may ask you to provide details of individuals who are able to act as referees on your behalf. This will require them to verify some of the personal information you provide about yourself. The information we collect about these third parties are their name, address, and phone number.
Our loans require that borrowers nominate a person to guarantee that the obligations under a relevant loan agreement entered into between us and you will be satisfied. You must have agreed with the guarantor that they will guarantee your obligations should you be offered a loan and you must have obtained their consent to pass their contact details to us in order for us to contact them regarding your loan application. All guarantors are subject to the terms of this policy which is referenced in the relevant guarantor and indemnity agreement.
Where you submit a loan application to us we will contact the guarantor nominated by you in order to verify relevant data that you have provided us with and seek further information. Any further information that we obtain that constitutes your personal information will be processed in accordance with this policy.
Where you enter into a loan agreement with us as borrower you must consent to us sharing financial information about your performance of your obligations under it with the guarantor in certain situations. This may include contacting the guarantor in circumstances where you have defaulted or failed to make any payment due on your loan and informing them of your default.
The information that we collect and store relating to you is primarily used to enable us to process loan applications. In addition, we may use the information to provide you with information you request about our products or services, and to provide you with information on other products which we feel may be of interest to you. In addition your information will also be used to process payments, update and maintain our records and undertake statistical analysis.
We will use your information in order to:
When you submit a loan application form or sign a guarantor and indemnity agreement you confirm that all the information you have given is true and complete. When you submit a loan application form or sign a guarantor indemnity agreement you authorise us to check the following records about you and others
We will make checks such as are deemed necessary to assess your application for credit and verify identities to prevent and detect crime and money laundering. We may also make periodic searches at CRAs and FPAs to manage your account with us.
Information on applications you submit to us will be sent to CRAs and recorded by them. Where you borrow from us, we will give details of your accounts and how you manage it/them to CRAs. If you borrow and do not repay in full and on time, CRAs will record the outstanding debt. This information may be supplied to other organisations by CRAs and FPAs to perform similar checks and to trace your whereabouts and recover debts that you owe. Records remain on file for 6 years after they are closed, whether settled by you or in default.
If you tell us that you have a spouse or financial associate, we will link your records together so you must be sure that you have their agreement to disclose information about them. CRAs also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.
If false or inaccurate information is provided and fraud is identified, details will be passed to FPAs.
We may share your personal information with our associated companies and with certain third parties including:
For further details of our partners please contact us at firstname.lastname@example.org.
We aim to keep our information about you as accurate as possible. Where you have an account with us, and you would like to review or change the details you have supplied us with, you can log in to your account the Site, using your secure log-in (username and password). Alternatively you can send us an email to email@example.com
In order to apply for a loan with us or act as a guarantor on a loan application made to us and use our services you must be at least 18 years old. We do not seek or hold any information about children under the age of 18.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
A cookie is a small electronic file that collects information when someone visits a website. A cookie can identify the pages that are being viewed, and this can assist us to select the pages that the viewer sees. Some cookies only exist whilst viewers are online (session cookies), but persistent cookies remain on the viewer's computer, so that he or she can be recognised as a previous visitor when he or she next visits our site. This allows us to collect information about a viewer's browsing habits whilst on our Site, and this can be useful in assisting us to monitor and improve our services. We may release browsing data and information gathered using cookies in the aggregate, such as publishing a report on trends in the usage of the Site. The report will only contain statistical data and will not identify any individual.
We do not store sensitive information such as account numbers or passwords in persistent cookies, and cookies in themselves, do not contain enough information to identify you. You will only acquire a personal identity in relation to your browsing habits after you have formally provided us with your personal data for the purposes outlined above in paragraph 2.
In addition to using cookies, we might also use web tools to collect information about your browsing activities whilst on our Site. In this respect the information that is provided is similar to the information supplied by cookies, and we use it for the same purposes.
Any information that we acquire about you using cookies or web tools is subject to the same restrictions and conditions as any other information we collect about you.
We also use 'Google Analytics', a proprietary analytics tool, to gather non-personally identifiable information which is used to understand how the Site is being used - this information includes the type of browser used, location data and the number of visits to each page.
Our Site may, from time to time, contain links to and from the websites of our advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Please note that by submitting your application through the Site you agree that we can contact you by email, telephone and letter and other electronic means to inform and update you on your application account or to advise you of our new products and services.
Every time we contact you for marketing purposes we will give you the opportunity to opt out of receiving further marketing material. You may also opt out of receiving further marketing material contacting us at firstname.lastname@example.org. We will process your opt out request in line with the Act and we reserve the right to take reasonable steps to authenticate your identity with respect to any such request or other inquiry
We reserve the right to make changes to this Policy at any time and any significant changes to this Policy will be emailed direct to the primary email address supplied by you; minor changes will be updated directly to the Policy and may not require notification. We advise you regularly review this document to ensure that you are aware of any amendments and to be clear on how this policy may affect you.
We are aware of the importance of the data we collect from you and therefore We store data in encrypted form on computers and control access via secure web pages. We employ firewalls and other security technologies to protect our servers from external attack. We train our employees in the proper handling of personal information and when we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.
When you enter sensitive information (such as your bank routing or checking account number) on the application form, we encrypt that information using secure socket layer technology (SSL). We ask you not to permit anyone to use your name.
Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access. We will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.
The Act gives you the right to access the information we hold about you. Any request you make to access this information may be subject to payment of a fee (usually £10) which we will advise you of in advance. If you want to request the information that we hold, you can write to us using the contact details below:
Head of Compliance
Advancis Limited T/A Buddy Loans
Alexandra Court, Carrs Road, Cheddle, Cheshire, SK8 2JY
If any of your personal information changes you should contact us at the earliest opportunity to update your information. You may contact us at 0800 788 0078, email us at email@example.com or write to us at Advancis Limited T/A Buddy Loans, Alexandra Court, Carrs Road, Cheadle, Cheshire, SK8 2JY
We will not be held responsible for the misuse of any personal information you may post on our blog. Please remember participating in our blog means your information is available to all other users.
We believe that the best advertising of our services is through customer referrals and we may contact you to gain your consent to post a customer testimonial on our web site. We will always contact you by email in the first instance to request this.
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to Your personal information, You can do so by sending an e-mail to us at firstname.lastname@example.org or write to us at:Customer Services Manager
To find out more information about how credit reference agencies use your data you can contact the agencies currently operating in the UK; the information they hold may not be the same so it is worth contacting them all. They will charge you a small statutory fee;
CallCredit, Consumer Services Team, PO Box 491, Leeds LS3 1WZ or call 0870 0601414 or visit www.callcredit.co.uk
Equifax Plc, Credit File Advice Centre, PO Box 3001, Bradford, BD1 5US or call 0870 010 0583 or visit www.myequifax.co.uk
Experian, Consumer Help Service, PO Box 8000, Nottingham, NG80 7WF or call 0870 241 6212 or visit www.experian.co.uk
Teletrack UK Ltd, PO Box 9424, Nottingham, NG9 9DS
Minimum period for repayment: 12 months | Maximum period for repayment: 60 months | Minimum APR 49.8% | Maximum APR 49.9%
Representative example: Amount of credit £3,250 for 36 months. Interest (fixed at 41.16%): £2,464.57. Total amount payable of £5,714.67. Representative 49.9% APR (Variable). 36 repayments of: £158.57.