By submitting your details to the Site and using our services you are consenting to the use of your personal information in the manner described below. Please read the following carefully to understand our views and practices regarding your personal data.
We may collect the following information from you as part of the process of validating your application and managing your loan agreement. Personal Data we collect from you includes:
Information that you provide by filling in forms on the Site:
You will be provided a link to an online portal where you will be asked to add your bank details to set up direct debit repayments. On occasions, we may request you provide proof of your Income and/or Expenditure which may mean we request you upload copies of pay slips or bank statements to the portal.
An assessment will be carried out to ascertain your affordability and sustainability of making loan repayments. This will require the following additional information to be provided.
Once the loan has been paid out, Buddy Loans will also collect the following personal data;
We may store and use your personal information for the purposes of:
Our "legitimate interests" as referred to above include our legitimate business purposes and commercial interests in operating our business in a customer-focused, efficient, and sustainable manner, in accordance with all applicable legal and regulatory requirements.
Where you enter into a loan agreement with us as borrower, you must consent to us sharing financial information about your performance of your obligations under it with the guarantor in certain situations. This may include contacting the guarantor in circumstances where you have defaulted or failed to make any payment due on your loan and informing them of your default.
Where you make a loan application, we may ask you to provide details of individuals who are willing to act as Guarantors on your behalf. This will require them to verify some of the personal information you provide about yourself. The information we collect about these third parties are their name, address, and phone number.
You must have agreed with the guarantor that they will guarantee your obligations should you be offered a loan and you must have obtained their consent to pass their contact details to us in order for us to contact them regarding your loan application. All guarantors are subject to the terms of this policy which is referenced in the relevant guarantor and indemnity agreement.
We may share your personal information with our associated companies and with certain third parties including:
In order to process your application, we will perform credit and identity checks on you with Callcredit credit reference agency (“CRAs”).
To do this, we will supply your personal information to Callcredit and they will give us information about you. This will include information from your credit application and about your financial situation and financial history. Callcredit will supply to us both public (including the electoral register) and shared credit, financial situation and financial history information and fraud prevention information.
We will use this information to:
We will continue to exchange information about you with Callcredit while you have a relationship with us. We will also inform Callcredit about your settled accounts. If you borrow and do not repay in full and on time, Callcredit will record the outstanding debt. This information may be supplied to other organisations by CRAs.
When Callcredit receive a search from us they will place a search footprint on your credit file that may be seen by other lenders.
If you are making a joint application or tell us that you have a spouse or financial associate, we will link your records together, so you should make sure you discuss this with them, and share with them this information, before lodging the application. CRAs will also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.
The identities of the CRAs, their role also as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, data retention periods and your data protection rights with the CRAs are explained in more detail at www.callcredit.co.uk/crain.
We retain the personal data processed by us for as long as is considered necessary for the purpose for which it was collected (including as required by applicable law or regulation).
In accordance with our retention policy, we will retain your personal information for a minimum of six years from the end of our business relationship with you. Our business relationship will be deemed to be at an end on the date upon which your account is closed (which will either be when all outstanding sums under the agreement have been repaid or when we stop pursuing arrears on the account) or when your application has been declined.
We take steps with a view to deleting, destroying, or permanently anonymising your personal data (which means that we are no longer able to identify you from it) when it is no longer necessary for its purpose and we are not required by law to keep it. For further information on Buddy Loans retention policies, please contact the Data Protection Officer: email@example.com
We are aware of the importance of protecting your personal data we collect from you and therefore We store data in encrypted form on computers and control access via secure web pages. We employ firewalls and other security technologies to protect our servers from external attack. We train our employees in the proper handling of personal information and when we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive.
When you enter personal information on the application form, we encrypt that information using secure socket layer technology (SSL). We ask you not to permit anyone to use your name.
Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
Your personal information is protected under data protection law and you have several rights (explained below) which you can seek to exercise. Please contact our Data Protection Officer firstname.lastname@example.org or by telephoning 0161 854 0645 if you wish to do so, or if you have any queries in relation to your rights.
If you seek to exercise your rights, we will explain to you whether or not the right applies to you; these rights do not apply in all circumstances. Please be aware that if your request is manifestly unfounded or excessive we may refuse to deal with your request or may charge a reasonable fee for dealing with it.
Right to access
You have the right to access the personal information held about you and to obtain certain prescribed information about how we process it. This is more commonly known as submitting a 'data subject access request'. We may request proof of your identity before sharing such information.
Right to rectify your personal information
If you discover that the information we hold about you is inaccurate or incomplete, you have the right to have this information rectified (i.e. corrected).
Right to be forgotten
You may ask us to delete information we hold about you in certain circumstances, this is often referred to as the 'right to be forgotten'. This right is not absolute and only applies in particular circumstances. It may not therefore be possible for us to delete the information we hold about you, for example, if we have an ongoing relationship or are required to retain information to comply with our legal obligations or to exercise or defend legal claims.
Right to restriction of processing
In some cases, you may have the right to have the processing of your personal information restricted. For example, where you contest the accuracy of your personal information, it may be restricted until the accuracy is verified, or where the processing is unlawful but you object to it being deleted and request that it is restricted instead.
Right to data portability
You have the right to receive, move, copy, or transfer your personal information to a controller which is also known as 'data portability'. You have the right to this when we are processing your personal information based on consent or on a contract and the processing is carried out by automated means. You should note that this right is different from the right of access (see above) and the types of information you can obtain under the two separate rights may be different.
The data controller is Advancis Limited, registered in England and Wales under registration no. 08089541 and with its registration address at Alexandra Court, Carrs Road, Cheadle, Cheshire, SK8 2JY.
If you have any questions about this privacy statement or how and why we process personal data, please contact us at:
We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to email@example.com or use the contact details above. We will investigate and respond to any complaints we receive.
You also have the right to lodge a complaint with the Information Commissioner's Office (“ICO”) (the UK data protection regulator). For further information on your rights and how to complain to the ICO, please refer to the ICO website
We reserve the right to make changes to this Policy at any time and any significant changes to this Policy will be emailed direct to the primary email address supplied by you; minor changes will be updated directly to the Policy and may not require notification. We advise you regularly review this document to ensure that you are aware of any amendments and to be clear on how this policy may affect you.
This privacy statement was last updated on 9 May 2018.
Minimum period for repayment: 12 months | Maximum period for repayment: 60 months | Minimum APR 49.8% | Maximum APR 49.9%
Representative example: Amount of credit £3,250 for 36 months. Interest (fixed at 41.16%): £2,464.57. Total amount payable of £5,714.67. Representative 49.9% APR (Variable). 36 repayments of: £158.57.